Periodical review policy and procedure for the smooth operation

Abstract

Policy and procedure is an important part of each company, it contributes to success of the company. Policy and procedure help the company work smoothly, it is the manual for every employees and through all departments. It is the guideline and the effective training for newcomers. Developing and implementing policy is a process of continuous improvement, there is never a moment because the company continues developing. Policy and procedure periodic review is as important as preparing period. The company with out of date policy and procedure is as no policy and procedure. The thesis focuses on researching the policy and procedure of the external division of AB Petroleum Company. From interviewing managers and employees as well as studying reports, policy and procedure of the division and the company, the author has found out serveral problems during the period of policy development of the Division as well as the lack of periodic review of the policy and procedure. Based on study literatures, researches as well as interview relating personnel, author has given solutions (i) the company should establish a preparing and reviewing team of policy and procedure to enhance communication as well as knowledge share during period of policy development and periodic review (ii) policy and procedure should be detailed to guide users from various departments (iii) set the procedure for periodic review of policy and procedure to always update changes to ensure adequacy and effectiveness.