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Please use this identifier to cite or link to this item: https://digital.lib.ueh.edu.vn/handle/UEH/51476
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dc.contributor.advisorPham Ngoc Thuy-
dc.contributor.authorTruong Ngoc Quang Duy-
dc.date.accessioned2016-12-15T10:12:52Z-
dc.date.available2016-12-15T10:12:52Z-
dc.date.issued2015-
dc.identifier.otherBarcode: K50008903-
dc.identifier.urihttp://digital.lib.ueh.edu.vn/handle/UEH/51476-
dc.descriptionBusiness Administration-
dc.descriptionQuản trị kinh doanh (hướng nghề nghiệp). Mã số: 60.34.01.02-
dc.descriptionLuận văn thạc sĩ -- Trường Đại học Kinh tế TP. HCM, 2015-
dc.descriptionThesis ( Master's) -- University of Economics Ho Chi Minh City, 2015-
dc.descriptionCó tài liệu tham khảo và phụ lục-
dc.descriptionIncludes bibliographical references and appendix-
dc.description.abstractReview of literature. Research and methodology. Data analysis. Conclutions and implications.-
dc.format.medium51 p.-
dc.language.isoeng-
dc.publisherUniversity of Economics Ho Chi Minh City; ISB (International School of Business)-
dc.subjectCustomer satisfaction-
dc.subjectHài lòng khách-
dc.subjectNhà hàng-
dc.subjectRestaurant-
dc.titleThe effects of perceived justice with service recovery on customer satisfaction, loyalty and word of mouth in restaurant services in Ho Chi Minh city-
dc.typeMaster's Theses-
dc.subject.DDC647.950688-
item.languageiso639-1en-
item.cerifentitytypePublications-
item.grantfulltextreserved-
item.openairetypeMaster's Theses-
item.fulltextFull texts-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
Appears in Collections:MASTER'S THESES
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